Terms & Conditions

OneMore Secure AB (registration number 559389-1764, VAT number SE559389176401) is headquartered in Stockholm, Sweden (hereinafter referred to as "OneMore Secure", "supplier" "we", “us”, or “our”). OneMore Secure operates globally in various jurisdictions.
Contact: info@onemoresecure.com 
Last updated: 2026-03-01
Version: 2.0

These Terms & Conditions ("Terms") govern your access to and use of OneMore Secure’s software-as-a-service offering (the "Service"). By creating an account, using the Service, or purchasing a paid plan, you agree to these Terms.

If you accept these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity ("Client").

1. Key concepts (plain-English definitions)

·       "OneMore Secure", "OMS", "we", "us" means OneMore Secure AB, Stockholm, Sweden.

·       "Client" or "you" means the entity (or individual) using the Service.

·       "Plan" means your subscription tier: Freemium, Supplier+ or Premium.

·       "Plan Details" means the information shown at sign-up or purchase (Plan, price, billing period, limits, and any special terms).

·       "Client Data" means data you submit to the Service (including supplier information, configuration, and content).

·       "Analytical Data" means aggregated and anonymized usage data we generate to operate and improve the Service.

If there is a conflict, Plan Details override these Terms for that account. If you have a signed order form or separate agreement explicitly referencing these Terms, that document may also override these Terms where it clearly states so.

2. The Service

2.1 What we provide

We provide access to the Service according to your Plan and Plan Details. Features and limits depend on your Plan and may change over time (see Section 2.4).

2.2 Availability (no blanket promise)

We aim to keep the Service available and secure. Scheduled maintenance, updates, and third-party dependencies can affect availability.

2.3 Support

Support levels depend on your Plan (see Schedules). We may provide guidance, documentation, and reasonable support channels as described in the Service or Plan Details.

2.4 Changes

We may change the Service to improve it, maintain security, comply with law, or respond to technology changes. If a change materially reduces core functionality of a paid Plan, we will use reasonable efforts to give notice in advance (typically via email or in-app notice).

3. Acceptable use and account responsibility

·       You are responsible for all use of your accounts and credentials.

·       You must use the Service in accordance with applicable laws and these Terms.

·       You must not (and must not allow anyone to): (a) interfere with or disrupt the Service; (b) attempt to access non-public areas; (c) reverse engineer the Service except where prohibited by law; (d) use the Service to transmit malware or unlawful content; (e) use the Service in a way that could harm OneMore Secure, other users, or third parties.

·       You will ensure your users have necessary authorisations and are trained to use the Service responsibly.

4. Client Data, privacy and security

4.1 Your data; your rights

You retain all rights to Client Data. You grant us a limited right to host, process, transmit, and display Client Data only to provide, secure, and improve the Service and to meet our legal obligations. No one else get access to your data unless you give permission to that in the service to your customers.

4.2  Personal data and DPA

OMS handle personal data limited to "Business card information" such as name and business e-mail address. We protect those personal data according to GDPR requirements.

To the extent we process personal data on your behalf, we do so under our Data Processing Agreement (DPA) and Privacy Notice. The DPA is incorporated by reference if applicable.

4.3 Security

We use administrative, technical and organisational measures designed to protect Client Data. All data is encrypted at transit and at rest. You are responsible for choosing appropriate access controls. Here is our security measures.

4.4 Backups

We maintain backups according to industry standards as part of operating the Service.

4.5 Analytical Data

We may generate and use Analytical Data to operate, maintain, protect, and improve the Service. Analytical Data are anonymized and used for internal research and to conduct statistical analysis to identify trends and insights. Analytical Data is and remains the OMS property.

5. Fees and payment (paid Plans only)

This Section applies only to Supplier+ and Premium Plans. Freemium has no fees unless you purchase add-ons.

5.1 Pricing and billing

·       Fees, billing period, and payment method are set out in your Plan Details.

·       Paid Plans typically renew automatically unless cancelled in accordance with Plan Details.

·       All fees are exclusive of VAT and similar taxes, unless stated otherwise.

5.2 Late payment

If payment is overdue, we may suspend access to the Service until payment is made. We may charge statutory interest and reasonable collection costs as permitted by law.

5.3 Fee changes

We may adjust fees for renewals by giving reasonable notice. Current pricing may be shown in the product or on our website.

6. Intellectual property

We own all rights, title and interest in the Service, including software, documentation, and any improvements. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during the term for your internal business purposes, in accordance with your Plan.

If you provide feedback, you allow us to use it without restriction or obligation.

7. Confidentiality

Each party may receive confidential information from the other. The receiving party will protect it using reasonable care, and use it only to perform under these Terms. Confidential information does not include information that is public, independently developed, or lawfully obtained from a third party.

A party may disclose confidential information if required by law or court order (and will notify the other party where legally permitted).

8. Warranties and disclaimers

We provide the Service on an "as is" and "as available" basis to the maximum extent permitted by law.

We do not promise that the Service will be uninterrupted or error-free, or that it will meet every requirement. Your sole remedy for dissatisfaction is to stop using the Service (and for paid Plans, to cancel renewal in accordance with Plan Details).

9. Liability (simple and plan-aware)

9.1 Exclusions

To the maximum extent permitted by law, neither party is liable for indirect, special, incidental, consequential or punitive damages, or for loss of profits, revenue, goodwill, or business opportunities.

9.2 Liability cap

To the maximum extent permitted by law, OneMore Secure’s total liability arising out of or related to the Service or these Terms is limited as follows:

·       Freemium: SEK 0.

·       Supplier+ and Premium: the fees paid (or payable) by the Client for the Service in the 12 months immediately before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law (for example, liability for death or personal injury caused by negligence, or fraud).

9.3 Your responsibility for use

You are responsible for how you use the Service and for decisions made based on the Service’s outputs.

10. Suspension, termination and deletion

10.1 Suspension

We may suspend access immediately if: (a) we reasonably believe there is a security risk or abuse; (b) required to do so by law; or (c) payment for a paid Plan is overdue. We will use reasonable efforts to notify you and restore access once the issue is resolved.

10.2 Termination

·       You may stop using the Service at any time. For paid Plans, cancellation and end-of-term rules are in Plan Details.

·       Either party may terminate for material breach if the breach is not cured within 20 days of written notice.

·       Either party may terminate immediately if the other party becomes insolvent or enters liquidation (subject to applicable law).

10.3 Effects of termination

·       Your right to use the Service ends.

·       We may delete or anonymize Client Data according to the retention rules in the Schedules and our legal obligations.

·       Sections that by their nature should survive (e.g., IP, confidentiality, liability) survive.

11. Publicity

Paid plan customers may be listed as a customer (name and logo) in our marketing materials unless you opt out by emailing us at the contact address stated on our website or by written notice. Paid plan customers may also set publicity terms in Plan Details.

12. General

·       Assignment: You may not assign these Terms without our written consent. We may assign to an affiliate or in connection with a merger or sale.

·       Force majeure: Neither party is liable for delays caused by events beyond reasonable control.

·       Notices: Notices must be sent by email or other method stated in Plan Details (and are deemed received when sent unless bounced).

·       Severability: If a term is unenforceable, the rest remains in effect.

·       Entire agreement: These Terms and Plan Details (and the DPA where applicable) form the entire agreement about the Service.

13. Governing law and disputes

These Terms are governed by Swedish law, without regard to conflict of law rules. Any dispute arising out of or relating to these Terms will be finally settled by Swedish courts, with Stockholm District Court as the first instance.

Schedule 1 – Freemium Plan

Freemium is a free plan intended for entities invited to the service as a subsidiary or supplier and light use.

·       Price: 0 SEK.

·       Features and limits: as shown in the product for Freemium.

·       Support: best efforts; no guaranteed response times.

·       Availability/SLA: no SLA; service is provided "as available".

·       Retention: we may delete inactive accounts and related data after a period of inactivity (as communicated in-product).

·       Upgrades: you can upgrade to Supplier+ or Premium at any time through the product.

Schedule 2 – Supplier+ Plan

Supplier+ is a paid plan with expanded capabilities compared to Freemium, but with limited functionality compared to Premium.

·       Price and billing: as stated in Plan Details.

·       Features and limits: as shown in the product for Supplier+.

·       Support: standard support during business hours (CET/CEST) unless Plan Details state otherwise.

·       Availability/SLA: no service credits; we aim for reliable operation but no uptime guarantee unless Plan Details explicitly include one.

·       Cancellation: according to Plan Details (typically cancels at end of current billing period).

Schedule 3 – Premium Plan

Premium is our full-feature paid plan.

·       Price and billing: as stated in Plan Details.

·       Features and limits: as shown in the product for Premium.

·       Support: priority support as described in Plan Details.

·       Availability/SLA: if an uptime commitment is included in Plan Details, it applies only to Premium.

·       Cancellation/term: according to Plan Details and any signed order form.

Contact: OneMore Secure AB, Stockholm, Sweden. The current support and legal contact channels are listed in the Service or on our website.