Terms & Conditions
OneMore Secure AB (registration number 559389-1764, VAT number SE559389176401) is headquartered in Stockholm, Sweden (hereinafter referred to as "OneMore Secure", "supplier" "we", “us”, or “our”). OneMore Secure operates globally in various jurisdictions.
Last updated: 2026-03-01
Version: 2.0
These Terms & Conditions
("Terms") govern your access to and use of OneMore Secure’s
software-as-a-service offering (the "Service"). By creating an
account, using the Service, or purchasing a paid plan, you agree to these
Terms.
If you accept these Terms on behalf of a
company or other legal entity, you represent that you have authority to bind
that entity ("Client").
1. Key
concepts (plain-English definitions)
·
"OneMore Secure", "OMS",
"we", "us" means OneMore Secure AB, Stockholm, Sweden.
·
"Client" or
"you" means the entity (or individual) using the Service.
·
"Plan" means your
subscription tier: Freemium, Supplier+ or Premium.
·
"Plan Details" means
the information shown at sign-up or purchase (Plan, price, billing period,
limits, and any special terms).
·
"Client Data" means
data you submit to the Service (including supplier information, configuration,
and content).
·
"Analytical Data"
means aggregated and anonymized usage data we generate to operate and improve
the Service.
If there is a conflict, Plan Details
override these Terms for that account. If you have a signed order form or
separate agreement explicitly referencing these Terms, that document may also
override these Terms where it clearly states so.
2. The
Service
2.1 What we
provide
We provide access to the Service according
to your Plan and Plan Details. Features and limits depend on your Plan and may
change over time (see Section 2.4).
2.2
Availability (no blanket promise)
We aim to keep the Service available and
secure. Scheduled maintenance, updates, and third-party dependencies can affect
availability.
2.3 Support
Support levels depend on your Plan (see
Schedules). We may provide guidance, documentation, and reasonable support
channels as described in the Service or Plan Details.
2.4 Changes
We may change the Service to improve it,
maintain security, comply with law, or respond to technology changes. If a
change materially reduces core functionality of a paid Plan, we will use
reasonable efforts to give notice in advance (typically via email or in-app
notice).
3.
Acceptable use and account responsibility
·
You are responsible for all use
of your accounts and credentials.
·
You must use the Service in
accordance with applicable laws and these Terms.
·
You must not (and must not
allow anyone to): (a) interfere with or disrupt the Service; (b) attempt to
access non-public areas; (c) reverse engineer the Service except where
prohibited by law; (d) use the Service to transmit malware or unlawful content;
(e) use the Service in a way that could harm OneMore Secure, other users, or
third parties.
·
You will ensure your users have
necessary authorisations and are trained to use the Service responsibly.
4. Client
Data, privacy and security
4.1 Your
data; your rights
You retain all rights to Client Data. You
grant us a limited right to host, process, transmit, and display Client Data
only to provide, secure, and improve the Service and to meet our legal
obligations. No one else get access to your data unless you give permission to that in the service to your customers.
4.2 Personal data and DPA
OMS handle personal data limited to
"Business card information" such as name and business e-mail address.
We protect those personal data according to GDPR requirements.
To the extent we process personal data on
your behalf, we do so under our Data Processing Agreement (DPA) and Privacy Notice. The DPA is incorporated by reference if applicable.
4.3
Security
We use administrative, technical and
organisational measures designed to protect Client Data. All data is encrypted
at transit and at rest. You are responsible for choosing appropriate access
controls. Here is our security measures.
4.4 Backups
We maintain backups according to industry
standards as part of operating the Service.
4.5
Analytical Data
We may generate and use Analytical Data to
operate, maintain, protect, and improve the Service. Analytical Data are anonymized
and used for internal research and to conduct statistical analysis to
identify trends and insights. Analytical Data is
and remains the OMS property.
5. Fees and
payment (paid Plans only)
This Section applies only to Supplier+ and
Premium Plans. Freemium has no fees unless you purchase add-ons.
5.1 Pricing
and billing
·
Fees, billing period, and
payment method are set out in your Plan Details.
·
Paid Plans typically renew
automatically unless cancelled in accordance with Plan Details.
·
All fees are exclusive of VAT
and similar taxes, unless stated otherwise.
5.2 Late
payment
If payment is overdue, we may suspend
access to the Service until payment is made. We may charge statutory interest
and reasonable collection costs as permitted by law.
5.3 Fee
changes
We may adjust fees for renewals by giving
reasonable notice. Current pricing may be shown in the product or on our
website.
6.
Intellectual property
We own all rights, title and interest in
the Service, including software, documentation, and any improvements. These
Terms grant you a limited, non-exclusive, non-transferable right to use the
Service during the term for your internal business purposes, in accordance with
your Plan.
If you provide feedback, you allow us to
use it without restriction or obligation.
7.
Confidentiality
Each party may receive confidential
information from the other. The receiving party will protect it using
reasonable care, and use it only to perform under these Terms. Confidential
information does not include information that is public, independently developed,
or lawfully obtained from a third party.
A party may disclose confidential
information if required by law or court order (and will notify the other party
where legally permitted).
8.
Warranties and disclaimers
We provide the Service on an "as
is" and "as available" basis to the maximum extent permitted by
law.
We do not promise that the Service will be
uninterrupted or error-free, or that it will meet every requirement. Your sole
remedy for dissatisfaction is to stop using the Service (and for paid Plans, to
cancel renewal in accordance with Plan Details).
9.
Liability (simple and plan-aware)
9.1
Exclusions
To the maximum extent permitted by law,
neither party is liable for indirect, special, incidental, consequential or
punitive damages, or for loss of profits, revenue, goodwill, or business
opportunities.
9.2
Liability cap
To the maximum extent permitted by law,
OneMore Secure’s total liability arising out of or related to the Service or
these Terms is limited as follows:
·
Freemium: SEK 0.
·
Supplier+ and Premium: the fees
paid (or payable) by the Client for the Service in the 12 months immediately
before the event giving rise to the claim.
Nothing in these Terms limits liability
that cannot be limited under applicable law (for example, liability for death
or personal injury caused by negligence, or fraud).
9.3 Your
responsibility for use
You are responsible for how you use the
Service and for decisions made based on the Service’s outputs.
10.
Suspension, termination and deletion
10.1
Suspension
We may suspend access immediately if: (a)
we reasonably believe there is a security risk or abuse; (b) required to do so
by law; or (c) payment for a paid Plan is overdue. We will use reasonable
efforts to notify you and restore access once the issue is resolved.
10.2
Termination
·
You may stop using the Service
at any time. For paid Plans, cancellation and end-of-term rules are in Plan
Details.
·
Either party may terminate for
material breach if the breach is not cured within 20 days of written notice.
·
Either party may terminate
immediately if the other party becomes insolvent or enters liquidation (subject
to applicable law).
10.3
Effects of termination
·
Your right to use the Service
ends.
·
We may delete or anonymize
Client Data according to the retention rules in the Schedules and our legal
obligations.
·
Sections that by their nature
should survive (e.g., IP, confidentiality, liability) survive.
11.
Publicity
Paid plan customers may be listed as a
customer (name and logo) in our marketing materials unless you opt out by
emailing us at the contact address stated on our website or by written notice.
Paid plan customers may also set publicity terms in Plan Details.
12. General
·
Assignment: You may not assign
these Terms without our written consent. We may assign to an affiliate or in
connection with a merger or sale.
·
Force majeure: Neither party is
liable for delays caused by events beyond reasonable control.
·
Notices: Notices must be sent
by email or other method stated in Plan Details (and are deemed received when
sent unless bounced).
·
Severability: If a term is
unenforceable, the rest remains in effect.
·
Entire agreement: These Terms
and Plan Details (and the DPA where applicable) form the entire agreement about
the Service.
13.
Governing law and disputes
These Terms are governed by Swedish law,
without regard to conflict of law rules. Any dispute arising out of or relating
to these Terms will be finally settled by Swedish courts, with Stockholm
District Court as the first instance.
Schedule 1
– Freemium Plan
Freemium is a free plan intended for entities
invited to the service as a subsidiary or supplier and light use.
·
Price: 0 SEK.
·
Features and limits: as shown
in the product for Freemium.
·
Support: best efforts; no
guaranteed response times.
·
Availability/SLA: no SLA;
service is provided "as available".
·
Retention: we may delete
inactive accounts and related data after a period of inactivity (as
communicated in-product).
·
Upgrades: you can upgrade to
Supplier+ or Premium at any time through the product.
Schedule 2
– Supplier+ Plan
Supplier+ is a paid plan with expanded
capabilities compared to Freemium, but with limited functionality compared to
Premium.
·
Price and billing: as stated in
Plan Details.
·
Features and limits: as shown
in the product for Supplier+.
·
Support: standard support
during business hours (CET/CEST) unless Plan Details state otherwise.
·
Availability/SLA: no service
credits; we aim for reliable operation but no uptime guarantee unless Plan
Details explicitly include one.
·
Cancellation: according to Plan
Details (typically cancels at end of current billing period).
Schedule 3
– Premium Plan
Premium is our full-feature paid plan.
·
Price and billing: as stated in
Plan Details.
·
Features and limits: as shown
in the product for Premium.
·
Support: priority support as
described in Plan Details.
·
Availability/SLA: if an uptime
commitment is included in Plan Details, it applies only to Premium.
·
Cancellation/term: according to
Plan Details and any signed order form.
Contact: OneMore Secure AB, Stockholm,
Sweden. The current support and legal contact channels are listed in the
Service or on our website.